We had our worst experience in any furniture shopped so far when we baught a king size bed work almost 2K from "Neo Interiors" located in Framingham MA, USA.
The bed came with such a low quality, weak and unstable slat board that we could not sleep on it. It keeps breaking from almost every where.
When we notified it to "Neo Interiors" about the unstable/broken slats instead of fixing the problem for us they just replaced the slats with even weaker slat board which made the bed completely unusable (it just sinks completely as soon you sit/sleep on it).
When notified about this "Neo Furniture" simply told us that they can NOT do anything more with this issue and we should fix it ourselves by buying either different slats or board.
Unfortunately this item is also not returnable.
Review about: Bed.